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Thank you for reaching out

We've received your enquiry and will respond within 48 hours.

What happens next

1

We review your enquiry

One of our benefits specialists will review the information you've provided and prepare for your consultation.

2

You'll receive a response

Within 48 hours, we'll email you to confirm receipt and schedule your initial consultation at a time that works for you.

3

Initial consultation

During this meeting, we'll discuss your situation in detail, answer your questions, and outline how we can help.

4

We begin working together

Once you're ready to proceed, we'll start the process of identifying your entitlements and supporting your claims.

Prepare for your consultation

To make the most of our initial meeting, consider gathering the following documents if you have them available:

Financial information

  • Recent bank statements
  • Proof of income or pension
  • Savings account details
  • Details of any investments or property

Personal circumstances

  • National Insurance number
  • Details of household members
  • Housing costs documentation
  • Council Tax reference

If applicable

  • Medical evidence or diagnoses
  • Existing benefits correspondence
  • Previous claim decisions
  • Care needs assessments

Don't worry if you don't have everything listed above. We can work with whatever information you have and guide you on obtaining missing documents.

While you wait

If you'd like to learn more about our approach and the services we offer, explore these resources: